Flat Item: A flat item is a trading card, photograph, magazine, book, newspaper or poster. Note: Some guests have size restrictions on their "flat" item. Check individual guest pricing for details. **Baseballs and mini helmets tend to fall in the "flat" pricing category unless otherwise noted.
All Other Items: Any item that doesn't fall in the flat item category listed above. This includes, but is not limited to, the following: full size helmets, bobble heads, statues and figurines in packages, caps, batting helmets, shoes, misc. equipment, footballs, basketballs, bats, jerseys, gloves, and loose numbers.
Artwork: Artwork is not considered a "flat item" but is usually considered in the "All Other Items" category. Some guests have a separate price category for "Artwork," which would be listed separately under their pricing structure.
Inscriptions: Any written verbiage outside of a guest's basic autograph limited to a maximum of 3 words such as HOF '98, MVP 2015, WS Champs.
Inscription tickets must be accompanied by an autograph ticket. Guests will NOT add an inscription to a previously signed item.
Photo Op: A professional glossy 8x10 taken of you and the celebrity guest. Photos will be printed and returned shortly after each photo op session. For a single guest photo op, up to 5 people may be included in the one photograph. For a multi guest photo op, there is a limit of 2 customers allowed in the photograph.
Generally, photo ops take place 15-20 minutes prior to the guest's sign time.
(No cell phone photography allowed in photo op booth)
** If an athlete should cancel their appearance, you can come to the ticket booth for a full refund. If you forget to stop by, just email us with your Order Number (R number) and we will refund that guest. Refunds must be accompanied with the UNUSED tickets in order for the refund to occur. Please allow 5-10 business days to show in your bank.
